Self-Pay Patient Advocacy

Abril Law relies on a non-adversarial, patient advocacy approach to self-pay collections. We understand the sensitive nature of healthcare services and we strive to treat patients with the same integrity as the providers we represent. The firm relies on state-of-the-art automation and key performance indicators to maximize recoveries and reduce A/R. We utilize artificial intelligence to support predictive models, which detail financial profiles and propensity to pay. Additionally, the law firm compiles data that seamlessly categorizes employment, credit scores, property ownership, debt burden, tax liens, recorded judgments, pending litigation, etc., allowing our proprietary system to better score a patient’s financial wherewithal and ability to pay.

Our attorneys assist our clients at the early stages of the in-take process to avoid any unnecessary aging, which undoubtedly results in lower collection rates. Our principal is a leading national authority on consumer protection and patient privacy statutes.

Mr. Abril is a frequent lecturer on issues including, but not limited to, the Fair Debt Collection Practices Act (FDCPA) and its state counterparts, the Fair Credit Reporting Act, the Health Insurance Portability and Accountability Act (HIPPA), and the Telephone Collection Practices Act.

We are cognizant of the delicate nature surrounding communications and negotiations with medical debtors. Accordingly, our attorneys will work with you to draft the documents necessary to improve your ability to communicate effectively with your patients. This includes:

• Reviewing and Revising Payment Guarantee Forms

• Assignments of Benefits

• Periodic Payment Agreements

• Authorizations to Communicate via Automated Means

• State-of-the-Art Volume Call Center